Client Services Representative I_CSA

  • Part Time, Full Time, Locum Tenens/Traveling, Remote
  • Chicago, IL

Zing! Recruiting View Company Profile

Zing Recruiting has partnered with a top worldwide company who provides various printing needs to companies and clients. In this role, you will be working at a top client overseeing: Mail, Shipping, and Convenience Care. Company seeks a candidate who has a great attitude and willingness to assist with printing, mail and shipping within various departments. You will be working downtown on Monroe St. and the hours are 8;30AM to 5:00PM. Position pays $19 – $21 per hour.ROLE DESCRIPTIONRepresents the organization to customers by providing information, responding to inquiries or troubleshooting product issues. This Level I position requires 1 or 2 years experience. You will be learning company policies and processes so they can develop the basic skills necessary to be successful in your job role. A High School Diploma is required.Primary Responsibility is for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.KEY RESPONSIBILITIES1- Promptly informs supervisor of potential problems or customer concerns.2- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.3- Strong focus on providing good customer service.4- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.5- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.Peoplelink, LLC, a leader in the staffing industry for the past 33 years, continues our vision of xe2x80x98linkingxe2x80x99 communities through employment. Peoplelinkxe2x80x99s dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority. Peoplelink, LLC is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization. We encourage individuals with disabilities to apply for positions and will work to provide accommodation to those who need it.#ZINGZIP#ZINGMW#LI-LK1

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